Terms and Conditions

01Parties and definitions

"Colden", "we", "us", "our", and "I" all refer to COLDEN2CREATIVE SARLAU, a single-shareholder private limited company registered in the Kingdom of Morocco. "Colden" is the operating brand and the founder's professional alias; the legal contracting entity is always COLDEN2CREATIVE SARLAU, regardless of whether communication uses first-person or brand voice. "Client" or "you" refers to the individual or organisation engaging Colden for creative services. "Services" means the video editing, motion design, color grading, sound editing, and related post-production work described in a project quote or written agreement.

Registered office: 44 Rue du Gaves, 3ème étage, Apt. 5, Roch Noir, Casablanca, Morocco
Commercial register (RC): 722831 — Tribunal de Commerce de Casablanca
ICE: 003926778000031

02Engagement

A binding engagement begins when the Client accepts a written quote or signs a project agreement, and (where the engagement is the Client's first with Colden) pays the first invoice issued under that agreement. Each engagement may include its own scope, schedule, deliverables, and pricing. The quote, the agreement, and these Terms together form the full agreement between us. If a quote conflicts with these Terms, the quote takes precedence for that engagement only.

03Scope of services

Colden provides the Services described in the project quote. Anything not listed in the quote is out of scope. Additional work, expanded deliverables, or significant changes to the brief are treated as a new engagement and require a new quote, or a written change order with revised pricing and timelines.

04Fees and payment

Colden's standard model is monthly retainer-style billing. Specific terms for any engagement are confirmed in the quote.

First-time engagements

For a Client engaging Colden for the first time, the first month of work is invoiced in advance and must be paid in full before any creative work begins. This first invoice secures the slot on Colden's schedule, covers the initial creative work, and is non-refundable once issued and paid.

Ongoing engagements

After the first month, work performed in a given calendar month is invoiced at the end of that month and is payable within 14 days of the invoice date, unless agreed otherwise in writing.

Alternative arrangements

Other payment schedules (milestone-based, project-based, deliverable-based, hourly, or split-payment) may be agreed in writing on a case-by-case basis. The payment terms set out in the relevant quote prevail over this section for that engagement.

General

• Quotes are valid for 14 days from the date of issue, unless stated otherwise.
• Invoices are issued in EUR or USD by default. Other currencies are available on request.
• All amounts paid to Colden are non-refundable, except as set out in our Refund Policy.
• Late payments accrue interest at the legal rate set under Moroccan law for commercial transactions, and may pause work on any active project until the balance is settled.
• Bank fees, currency-conversion costs, and intermediary charges are the Client's responsibility.

VAT (Moroccan TVA)

Where the Client is established in Morocco, Moroccan VAT (Taxe sur la Valeur Ajoutée) is added to invoices at the applicable rate and shown separately. Where the Client is established outside Morocco, the Services are treated as an export of services and invoiced without Moroccan VAT, in line with Moroccan tax law. The Client remains responsible for any taxes, duties, or withholdings owed in their own jurisdiction.

05Revisions

Each engagement includes the number of revision rounds specified in the quote. A revision round is a single consolidated set of feedback per stage of the project. Additional rounds beyond those included are billed at our hourly rate. Revisions must remain within the original scope; structural changes that alter the deliverable substantially are treated as new work.

06Client responsibilities

The Client is responsible for:

• Providing all source material in usable formats and on time, including footage, audio, references, brand assets, and approval logins where required
• Securing all rights and licenses for material supplied to us, including music, footage, fonts, voiceovers, and any third-party content
• Providing prompt and clear feedback during the agreed review windows
• Designating a single point of contact authorised to give feedback and approve deliverables
• Reviewing deliverables and final files for accuracy before public release

Delays caused by missing material, late feedback, or scope changes initiated by the Client may shift the delivery schedule and may result in additional fees.

07Delivery and acceptance

Final deliverables are sent through the file-transfer method specified in the quote, in the agreed format and resolution. The Client has 14 days from delivery to raise any quality concerns in writing. After that period, the deliverable is deemed accepted.

We are not responsible for issues that arise from re-encoding, compression, or platform-specific transformations performed by third parties after delivery.

08Intellectual property

• The Client owns the final delivered video files for the use described in the quote, once payment is received in full. Until full payment, all rights are retained by Colden.
• Project files (Premiere Pro, After Effects, DaVinci Resolve and similar project files, raw renders, intermediate exports, plugin presets, and source archives) remain the property of Colden and are not delivered as part of a standard engagement. They may be released for an additional fee, agreed in writing.
• Third-party assets used in the project (stock footage, music, plugins, fonts, sound effects) remain subject to their original licenses. The Client receives whatever rights the third-party license grants, and no more.
• Colden retains the right to feature the work, in full or in part, on its portfolio, social channels, showreels, case studies, and award submissions, unless the engagement is marked confidential in writing in advance.

09Confidentiality

Each party will treat non-public information received from the other as confidential, and will not disclose it to third parties without consent, except where disclosure is required by law or by a regulator. Confidentiality obligations survive the end of the engagement.

The Client may at any time mark a specific engagement as confidential in writing, in which case Colden will not include the work in any public showcase.

10Warranty and limitation of liability

We deliver our work to a professional standard, using reasonable care and skill. We make no other warranties, express or implied, including any warranty of fitness for a particular purpose or non-infringement of third-party rights.

To the maximum extent permitted by Moroccan law:

• Our total liability for any claim arising from an engagement is capped at the fees actually paid by the Client for that engagement.
• We are not liable for indirect, incidental, special, or consequential damages, including lost profits, lost revenue, lost goodwill, or lost data.
• We are not liable for any infringement, defect, or claim caused by material supplied by the Client, by the Client's use of the deliverable beyond the agreed scope, or by modifications made to the deliverable after delivery.

Nothing in these Terms limits or excludes liability for fraud, willful misconduct, or any liability that cannot be excluded under applicable law.

11Termination

Either party may terminate an engagement in writing for material breach if the other party fails to remedy the breach within 14 days of written notice. Either party may also terminate an ongoing monthly engagement for convenience by giving 14 days' written notice before the end of a billing month.

If the Client terminates an active engagement:

• All amounts already paid are retained by Colden and are non-refundable, as compensation for work performed and slot reservation.
• Any work performed up to the termination date that has not yet been invoiced is billed at the agreed rate and becomes immediately payable.
• Files and deliverables are released only after all amounts due have been paid.

If Colden terminates without cause, any prepaid amount that has not been earned through work performed up to the termination date is refunded in line with our Refund Policy.

12Force majeure

Neither party is liable for delay or failure to perform caused by events outside its reasonable control, including serious illness, hardware or internet failure, natural disaster, civil unrest, or government action. Affected deadlines are extended for the duration of the event. If the event continues for more than 60 days, either party may terminate the engagement and any unearned amounts are refunded.

13Independent contractor and team

Colden operates as an independent service provider. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency between Colden and the Client. Each party is responsible for its own taxes, social contributions, and statutory obligations.

Colden may engage qualified contractors, freelancers, or employees to deliver the Services as our team grows. Where Colden does so, Colden remains responsible to the Client for the quality of the work and for the conduct of any team member working on the engagement, and ensures that they are bound by equivalent confidentiality obligations.

14Use of this website

The colden.studio website, including its design, code, copy, images, and embedded videos, is the property of Colden or its licensors and is protected by copyright and other intellectual-property laws. You may view the site for your personal, non-commercial use. You may not:

• Copy, reproduce, redistribute, or scrape substantial parts of the site
• Use Colden's name, logo, or work in any way that suggests endorsement or partnership without written permission
• Attempt to interfere with the security or normal operation of the site

The site is provided "as is". We do not guarantee uninterrupted availability and may change or remove content at any time.

15Changes to these Terms

We may update these Terms from time to time. The version in force for any given engagement is the version published at the date of the quote for that engagement. Changes apply to engagements started after the update is published; existing engagements continue under the Terms in force when the quote was issued.

16Governing law and jurisdiction

These Terms and any engagement under them are governed by the laws of the Kingdom of Morocco. Any dispute that cannot be resolved through good-faith discussion will be submitted to the competent courts of Casablanca, Morocco, unless the parties agree in writing to mediation or arbitration.

17Contact

For questions about these Terms or any engagement:

• Legal: legal@colden.studio
• General: contact@colden.studio
• Web: colden.studio